Have you ever promoted a top performing technician to a management/leadership role and it all went terribly wrong? We have (multiple times). Learn the system of how to figure out who can make that leap from tech to manager and how to train them BEFORE they get promoted.
Have you ever promoted a top performing technician to a management/leadership role and it all went terribly wrong? We have (multiple times). Learn the system of how to figure out who can make that leap from tech to manager and how to train them BEFORE they get promoted.